Shipping Policy
Last Updated: 30-03-2026
At Shy Jewels, we aim to deliver your orders quickly and safely.
1. Order Processing
All orders are processed within 1–2 working days after confirmation.
Once your order is placed, you will receive a confirmation message.
After dispatch, a tracking ID will be shared so you can track your order.
2. Delivery Time
Delivery usually takes 4–7 business days after dispatch, depending on your location.
Delays may occur due to courier issues, weather, or high order volume, which are beyond our control.
3. Shipping Charges
- A standard shipping fee may apply to certain orders.
- Free shipping may be available on selected orders or promotions.
- Shipping charges, once paid, are non-refundable.
4. Damaged Items
If you receive a damaged product, please contact us within 24 hours of delivery with photo or video proof.
We will review the issue and assist you accordingly.
5. Address Accuracy
Please ensure your shipping address is correct and complete at the time of placing the order.
- Additional charges may apply for incorrect or incomplete addresses.
- If an order is returned due to wrong address, re-shipping charges will be required.
- We are not responsible for lost or undelivered orders due to incorrect details provided by the customer.
6. Shipping Partners
We use reliable courier partners to deliver your orders safely.
However, once the order is shipped, any delays caused by courier services are beyond our control.
Contact Us
For any shipping-related questions, contact us at: